Ben Crudo

Ben Crudo

Entrepreneur Leadership Network Contributor
CEO of Diff Agency

Ben Crudo is CEO of Diff Agency. A retailer turned technologist, he's an ecommerce expert who helps retailers win today and tomorrow.

https://www.diffagency.com/

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Latest

How to Combat the Death of Customer Service in the Digital Era

The rules of engagement are shifting and customer acquisition has never been more expensive. But savvy retailers can cut through the noise with a little thought and planning.

3 Mistakes to Avoid With Your First E-Commerce Store

As a flood of entrepreneurs moves online, many are getting caught in the same traps.

This Is What Offices Will Look Like in a Post-Pandemic World

Many people are anxious about going back to the office. Take these key steps to make the return go more smoothly.

The 'Return Apocalypse' is Coming. How Do We Prepare?

Returns have reached epic proportions, and the consequences are stacking up.

Overlooked Ways for Local Businesses to Boost Sales During the Crisis

A mix of new- and old-school techniques, from stuffing flyers to creative delivery options, can help local businesses survive and thrive.

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