Bob Phibbs

Bob Phibbs

The Retail Doctor®
Bob Phibbs, the Retail Doctor®, has helped thousands of businesses in hospitality, manufacturing, service, restaurant and retail since 1994.  His clients have ranged from multi-national luxury brands to small businesses. With over 30 years of experience beginning in the trenches and extending to senior management positions, Phibbs has been a corporate officer, franchisor and entrepreneur. His speaking presentations are designed to provide practical information in a fun and re-memorable format. His newest product is SalesRX.com, his online virtual sales training. Follow him on Twitter @theRetailDoctor.
You Need to Stop Making These 5 Customer Service Mistakes
Customer Experience

You Need to Stop Making These 5 Customer Service Mistakes

It's time to update your customer service training manual.