Bob Thompson
Bio
Bob Thompson is founder and CEO of research and publishing firm CustomerThink Corporation and editor-in-chief of CustomerThink.com, the world’s largest online community dedicated to helping business leaders develop and execute customer-centric business strategies. An author, keynote speaker and international authority on business management trends, he has been a thought leader in customer-centricity since 1998. His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms.
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
Business News
Take a Tip from Bezos: Customers Always Need a Seat at the Table
A close study of Amazon.com founder Jeff Bezos reveals one of the world's most innovative companies is rooted in one of the oldest ideas. The customer comes first.
More Authors You Might Like
-
Ashley Hubka
Senior Vice President & General Manager, Walmart Business
-
Entrepreneur Store
Account Manager
-
Darian Shimy
Founder and CEO of FutureFund
-
Sherin Shibu
News Reporter