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It upgraded the point-of-sale systems at all 1,750 locations and introduced online check-in, a service popular with competitors.
The franchise is focusing on a digital-first experience.
Because of solid support, the number of agents in 2017 ballooned to 116,000.
The Initial connection may not happen in an office. This startup went looking for backers on their own turf.
Greg Marsh unlocked the secret: Start with old-fashioned networking, then grow your own network.