S. Chris Edmonds is the founder and CEO of the Purposeful Culture Group and a senior consultant with @KenBlanchard. He is a speaker and executive consultant. Edmonds has written six books and two ChangeThis manifestos. His latest book, The Culture Engine, aims to help leaders create workplace inspiration with an organizational constitution. Join Edmonds for his Culture Leadership Roundtable, a one-morning-a-month series from March to September, in Denver, Colorado.
About S. Chris Edmonds
More From S. Chris Edmonds
You'll only know with a high degree of confidence that everything's good at your company if you measure and listen to employee perceptions.
Among the great challenges of leadership is that when you are getting wrong, there is nobody but you to point it out.
Workers who feel neglected and poorly treated are not likle to treat customers any better.
Business owners who try to do it all themselves usually don't get it all done.
Spelling out the values that guide your company and living them consistently is not magic but the results it brings will seem so.
Companies that make their values plain are far less likely to suffer the trauma of problem employees.
As leaders do unto employees, so employees do unto customers.