Chris Herbert and Christian Smith
Entrepreneur, Phone Halo CEO and Co-founder of TrackR
Chris Herbert and Christian Smith are the co-founders of Phone Halo, based in Santa Barbara, Calif. Their product, TrackR, provides a solution for the time-consuming task of finding misplaced and lost items, including keys, wallets and bikes.
Many entrepreneurs are ill-equipped for the balancing act of ensuring enough products are delivered on time without having too many lying around.
Here's how to turn the experience into worthwhile (and enjoyable) time spent.
Here are five reasons to keep a support team in-house.
Resource-constrained startups short on cash can implement a lean response strategy that turns consumers into advocates.
Your service team can not only address client problems but give valuable feedback to your company and product.
Developing careful manufacturing design guidelines and specifications along with continuous reviews will help ensure you deliver on what your customers desire.