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Eric McKirdy

Eric McKirdy

Guest Writer / Global Customer Care Manager, Ask.com

Eric McKirdy oversees Ask.com’s worldwide customer care and technical support operations. He is the primary point of contact for all user-submitted product feedback across all its web properties.  

Customer Service

Will Your Company Be a Leader of the Customer-Service Revolution?

These four key ways can help a startup or small company win over consumers to be brand loyalists.