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Fang Cheng

Fang Cheng

Guest Writer
CEO and Co-Founder, Linc Global

About Fang Cheng

Fang Cheng is the CEO and co-founder of Linc Global, a customer care automation platform that helps brands differentiate themselves with automated services and experiences across the channels shoppers prefer.

More From Fang Cheng

Customer Loyalty

The New Strategy for Lifetime Loyalty: Balancing 'Products' and 'Services'

Take a page from these successful brands and balance products and services to create a compelling brand experience. Your customers will thank you with their loyalty.