- Video
- Podcasts
- Articles
- Start A Business
- Store
- Books
- Women Entrepreneur
- Green Entrepreneur
- Ask An Expert
- Shop Entrepreneur
- Franchise
- Products
- Webinars
- Spotlight
- Topics
- Magazine
- Newsletter
  - Subscribe
- Editions
  - United States
  - India
  - Asia Pacific
  - Middle East
  - Europe
  - South Africa
  - Español
  - Georgia
- Other
- Site Map

Fang Cheng

Guest Writer

CEO and Co-Founder, Linc Global

About Fang Cheng

Fang Cheng is the CEO and co-founder of Linc Global, a customer care automation platform that helps brands differentiate themselves with automated services and experiences across the channels shoppers prefer.

More From Fang Cheng

Innovation Now

The New Strategy for Lifetime Loyalty: Balancing 'Products' and 'Services'

Take a page from these successful brands and balance products and services to create a compelling brand experience. Your customers will thank you with their loyalty.

5 min read

Entrepreneur Media, Inc. values your privacy. In order to understand how people use our site generally, and to create more valuable experiences for you, we may collect data about your use of this site (both directly and through our partners). By continuing to use this site, you are agreeing to the use of that data. For more information on our data policies, please visit our Privacy Policy.