Joanne Black

Joanne Black

Referral Sales Expert

Joanne Black is a referral sales expert, interim sales advisor, author and sales speaker.

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6 Barriers to Referral Success

Implementing a referral process sounds simple in theory, but it's easier said than done. Here are the challenges -- or better put, the excuses -- that can derail your best referral intentions.

How to Tell the Difference Between a Hot Lead and a Dud

Always make sure your prospects have an assignment. Without one, they aren't invested in the solution.

Why Your Sales Team Can't Close

How often have you heard the line, 'My salespeople can't close.' Here is how to fix this issue.

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