About Leyla Seka
Leyla Seka is an executive vice president who leads the Salesforce AppExchange, an enterprise cloud marketplace. In this role, she is responsible for driving recruitment, product, go-to-market and other key programs supporting startups and ISVs in the Salesforce ecosystem.
More From Leyla Seka
In the new "era of the customer, innovative companies need to put users -- and their experience -- first.
Not sure how to improve customer experience? Start with your team already on the front lines.
Have you ever considered complaints as a way to impress customers and keep 'em coming back?
Small Business Heroes
Sixty-seven percent of women rate mentors as extremely important. So why have 63 percent never had one?
As your business grows, it's important to have plans in place so you're not caught off guard.
You might think empathy is just a touchie-feelie hippie notion, but it's also smart business.
When every move your company makes can be easily amplified to thousands over the social web, you need to make every interaction with your customers exceptional. Here are a few secrets on creating a rock-star customer-service team.
Move beyond the minimum viable product with the help of your staff to develop the most valuable product.