About Pam Lyra
As vice president of customer satisfaction and operations for Mountain View, Calif.-based Axcient, Pam Lyra is responsible for building and maintaining a quality service team to deliver superior customer experience. In her more than 20-year career, she has built a global customer service, training and support presence for WebEx, Trimble and other startups.
More From Pam Lyra
Computers
Protecting Your Computer Against the Threat Posed by Humans
Stave off unnecessary data loss at your company resulting from errors made by your own staff.