Pankaj Gupta

Pankaj Gupta

CEO & Founder, EnableX

More From Pankaj Gupta

Omni-channel

Why It Has Become Imperative For Businesses To Provide an Omnichannel Customer Experience

The significance of digital communication channels for businesses has undoubtedly increased, with a clear realization that a great customer experience can no longer be delivered only through traditional mediums such as voice or emails
Technology

Emerging Economies From Asia-Pacific To Drive Multi-Fold Growth Of CPaaS This Year

In order to deliver an omni-channel experience, businesses might end up buying separate solutions for each channel, only to later discover that it wasn't the safest bet