Phil Geldart

Phil Geldart

Guest Writer
Founder and Chief Executive Officer

About Phil Geldart

Phil Geldart, founder and CEO at Eagle’s Flight, is a recognized authority in the areas of transforming organizational culture and leadership development. He is an author of seven books and has another set to publish in early 2020 on Customer Centricity.

More From Phil Geldart

Keeping Connected

5 Ways Good Leaders Can Digitally Disrupt

Transforming employee attitudes and behavior is often the missing ingredient.
Keeping Connected

How to Effectively Communicate to Your Organization in Turbulent Times

Those who do it well will be able to project a vision for the future and map out a practical path forward.
Success

The Importance of Seeing the Big Picture

Big-picture thinking is critical to understanding what is possible in the present and in the future.
Change

The 5 Most Important Aspects of Leading Others in Times of Change

Good business leaders know how to earn the confidence of their employees.
Leadership

Leaders Need Time to Be Great. How to Support Rising Stars in Your Organization.

Great leaders need to time to develop and grow into their role.
Leadership

Is Poor Customer Experience Person-Related or Policy-Related?

Odds are, it's a bit of both, but there are ways to change course.
Success

Does Your Company Culture Lead to Happy Customers?

There is a direct correlation between customer happiness and employee happiness.
Leadership

How to Empower Your Employees to Be More Customer-Centric

A five-step plan for ensuring teams take the reins on consumer relationships.
Growth Strategies

The Moving Target of Customer Expectations

As consumer needs and wants evolve, so must your business.
Growth Strategies

Customer-Centricity Is the Key to a Competitive Advantage

If you want your business to stand out, prioritize the consumer experience.
Managing Teams

How to Build a High-Performance Team

These seven components that make up a standard for excellence of performance for a world-class team.
Leadership

Is Anybody Listening? Strategies to Help Business Leaders Tune In for Improved Efficiency

The "messages" we send are very often much more powerful than the words we use to communicate.
Training

3 Reasons That Experiential Learning Boosts Performance

When training incorporates doing it will create more engagement and result in a greater impact on the business.