About Phil Geldart
Phil Geldart, founder and CEO at Eagle’s Flight, is a recognized authority in the areas of transforming organizational culture and leadership development. He is an author of seven books and has another set to publish in early 2020 on Customer Centricity.
More From Phil Geldart
Those who do it well will be able to project a vision for the future and map out a practical path forward.
Good business leaders know how to earn the confidence of their employees.
Great leaders need to time to develop and grow into their role.
Odds are, it's a bit of both, but there are ways to change course.
There is a direct correlation between customer happiness and employee happiness.
A five-step plan for ensuring teams take the reins on consumer relationships.
If you want your business to stand out, prioritize the consumer experience.
The "messages" we send are very often much more powerful than the words we use to communicate.
When training incorporates doing it will create more engagement and result in a greater impact on the business.