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MD & Founder, Cygnett Hotels & Resorts
Sarbendra Sarkar is the MD & Founder of Cygnett Hotels & Resorts. With an aim to provide a Cygnetture service experience to all its guests, the Cygnett Hotels & Resorts was established in 2012. And after two years of R&D, in April 2014 it started operating in India.
With the change in the customer mindset hotel industry must involve in accordance to the modern mindset
There is a natural evolution with advancements in AI, as consumers are now getting accustomed to self-service in the travel industry through apps
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