About Steven van Belleghem
Steven van Belleghem is one of the world’s leading thought-leaders, speakers and authors on customer engagement. His new book, The Offer You Can’t Refuse, is out now.
More From Steven van Belleghem
Business Connect
Six Customer Experience Lessons You Can Learn From Netflix
One of the major challenges businesses around the world will face over the next decade is the "war for talent," and there is a lot to learn from Netflix on that front.