Steven van Belleghem

Steven van Belleghem

Speaker and author

About Steven van Belleghem

Steven van Belleghem is one of the world’s leading thought-leaders, speakers and authors on customer engagement. His new book, The Offer You Can’t Refuse, is out now.

More From Steven van Belleghem

Business Connect

Six Customer Experience Lessons You Can Learn From Netflix

​​​​​​​One of the major challenges businesses around the world will face over the next decade is the "war for talent," and there is a lot to learn from Netflix on that front.