When two parties need help working out a solution, they can hirea neutral third party (a mediator) skilled in asking questions,listening and helping make decisions. The mediator can share thelaw in a way that allows both parties to have their day in court,vent their position and work toward a resolution, so that therelationship isn’t lost over the threat of a lawsuit. Mediation isvery effective in situations where there’s an ongoing relationshipbetween two companies. The result is a written agreement to settlethe dispute; both parties share mediation expenses. Mediation isnever final or binding.
Mediation
Definition:
A form of alternative dispute resolution in which the involved parties bring their dispute to a neutral third party, who helps them agree on a settlement; mediation is generally nonbinding, unless the parties agree to a resulting settlement
