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Offering an Employee Assistance Program

The right EAP is good for employees--and for you.

This story appears in the December 2006 issue of Entrepreneur. Subscribe »

By providing a program to help employees whose performances are being adversely affected by personal issues, you can increase productivity and reduce absenteeism and turnover. An employee assistance program can deliver a hefty ROI--but the wrong one can be a waste of time and money.

Some services EAPs provide include assessment and counseling, emergency intervention, referrals for long-term or specialized care, and substance abuse expertise. EAPs may also provide services to the company, such as employee orientation, policy development and management consultation.

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