CRM: Page 7
3 Ways to Retain Loyal Customers By Going Above and Beyond
My son had an amazing experience with a company that helped him restring lacrosse heads for his team. Here's how you too can surprise and delight your customers.
Eliminate Inefficiencies in Your Sales Process So Your People Can Focus on the Sell
The time reps waste locating, updating and delivering sales content is typically regarded as a necessary evil, when in reality it could be costing your company opportunities and revenue.
The Real Meaning of 18 Polite Terms Related to Sucking Up
Eskimos have dozens of words to describe snow. Business people have an equally vast vocabulary of euphemisms for meeting strangers in hopes of making some money.
Is Your CRM User Adoption Low? Here's Why and How to Fix It.
Are your sales reps actually ignoring what could be a great money-making tool?
Salesforce Adds Big-Data Buddies to Improve Analytics Service
The cloud CRM giant adds Google, Cloudera, Hortonworks, New Relic, Informatica, and Trifacta as key partners for Wave.
Salesforce May Be Up for Sale
The cloud computing giant is reportedly listening to takeover offers. Could Microsoft be interested?
3 Tools You Need to Spur Explosive Growth
It's high time you got acquainted with the terms CRM and BI.
The One Simple Communications Solution That Can Help Your Startup Win Against the Big Guys
Cloud-based systems are an agile, multi-modal tool for better customer relationship management.
6 Reasons Every Company Needs a Customer Service Roadmap
As your business grows, it's important to have plans in place so you're not caught off guard.
Have Sales Leads? Here's How to Increase Your ROI With Salesforce.
Hello, customer relationship management doesn't have to be complicated.
Is This Industry Disruptor Ripe for Disruption?
This week, Salesforce.com adds analytics to its enterprise software portfolio as far smaller companies eye its hold on the customer relationship management category.
The Best Software Tools to Run a Startup
Time and money are precious commodities for entrepreneurs. With not much of either, here are a few tools to help run your media startup more efficiently, while also saving you a few bucks.
Woo Loyal Customers for Life With 4 Winning Ways
Convert engaged shoppers into lifelong ambassadors for your brand
Watch Out: This CRM App Just Got Very Personal
Streak, a customer relationship management app that integrates with Gmail, unveiled a feature today that allows senders to see who has read an email, where they read it and what type of device they read it on.
How Rapportive Helps Businesses Manage Customer Relationships
The company's Gmail add-on makes for a sleek social CRM tool.