CRM

Sales

10 Sales Platforms to Help You Boost Revenue in 2017

Guided selling software is vital for all sales reps, though those new to the world of selling (or your business) can especially benefit.
Customer Relationship Management

Top 10 CRMs Small Business Owners Need to Thrive

The majority of top CRM programs offer trial periods that allow you to take their tools for a test drive.
CRM

3 Ways Restaurant CRM Is Going to Change Your Next Night Out

Don't be weirded out if everyone at that new eatery you're visiting knows your name. It's technology, baby.
Customer Loyalty

Customer Loyalty 3.0 Is Never About Transactions. It's About Getting to Know Your Customers.

Decipher what your individual customers want, and use the pillars to build relationships. Rinse and repeat.
Entrepreneur 360

These 4 CRM Tools Will Make the Management Part Effortless

Socedo, Ontraport, Agile CRM and vCita will help you sail through customer relationship management.
Customer Relationship Management

4 Ways Entrepreneurs Are Getting Customer Relationship Management All Wrong

The focus shouldn't be on improving CRM technology. It should be on revolutionizing the sales force's ability to use the data it provides.
Ecommerce

The 6 Best Ecommerce Platforms for Small Businesses

To be on your A-game this year, you have to be using the right platform to maximize your sales potential.
Online Marketing

4 Trends That Will Shape Marketing in 2016

Marketers are likely to get better at using the piles of customer data available and new tools will help them adjust to how customers interact with brands online.
Ask a Geek

How to Pick a Customer Relationship Management Tool That Fits Your Business

CRM tools are a great way to manage a growing client roster. Here's some expert advice on picking the one that's best for you.
Customer Loyalty

3 Ways to Retain Loyal Customers By Going Above and Beyond

My son had an amazing experience with a company that helped him restring lacrosse heads for his team. Here's how you too can surprise and delight your customers.
Sales

Eliminate Inefficiencies in Your Sales Process So Your People Can Focus on the Sell

The time reps waste locating, updating and delivering sales content is typically regarded as a necessary evil, when in reality it could be costing your company opportunities and revenue.
Networking

The Real Meaning of 18 Polite Terms Related to Sucking Up

Eskimos have dozens of words to describe snow. Business people have an equally vast vocabulary of euphemisms for meeting strangers in hopes of making some money.
CRM

Is Your CRM User Adoption Low? Here's Why and How to Fix It.

Are your sales reps actually ignoring what could be a great money-making tool?
Collaborating

Salesforce Adds Big-Data Buddies to Improve Analytics Service

The cloud CRM giant adds Google, Cloudera, Hortonworks, New Relic, Informatica, and Trifacta as key partners for Wave.
Acquisitions

Salesforce May Be Up for Sale

The cloud computing giant is reportedly listening to takeover offers. Could Microsoft be interested?