CRM

News and Articles About CRM

3 Ways Restaurant CRM Is Going to Change Your Next Night Out
CRM

3 Ways Restaurant CRM Is Going to Change Your Next Night Out

Don't be weirded out if everyone at that new eatery you're visiting knows your name. It's technology, baby.
Greg Hong
Customer Loyalty 3.0 Is Never About Transactions. It's About Getting to Know Your Customers.
Customer Loyalty

Customer Loyalty 3.0 Is Never About Transactions. It's About Getting to Know Your Customers.

Decipher what your individual customers want, and use the pillars to build relationships. Rinse and repeat.
Carol Roth
These 4 CRM Tools Will Make the Management Part Effortless
Customer Relationship Management

These 4 CRM Tools Will Make the Management Part Effortless

Socedo, Ontraport, Agile CRM and vCita will help you sail through customer relationship management.
Jeff Boss
4 Ways Entrepreneurs Are Getting Customer Relationship Management All Wrong
Customer Relationship Management

4 Ways Entrepreneurs Are Getting Customer Relationship Management All Wrong

The focus shouldn't be on improving CRM technology. It should be on revolutionizing the sales force's ability to use the data it provides.
Jason Jordan
The 6 Best Ecommerce Platforms for Small Businesses
Marketing Bootcamp

The 6 Best Ecommerce Platforms for Small Businesses

To be on your A-game this year, you have to be using the right platform to maximize your sales potential.
Himanshu Sareen
4 Trends That Will Shape Marketing in 2016
Marketing Bootcamp

4 Trends That Will Shape Marketing in 2016

Marketers are likely to get better at using the piles of customer data available and new tools will help them adjust to how customers interact with brands online.
Chris Lucas
How to Pick a Customer Relationship Management Tool That Fits Your Business
Marketing Bootcamp

How to Pick a Customer Relationship Management Tool That Fits Your Business

CRM tools are a great way to manage a growing client roster. Here's some expert advice on picking the one that's best for you.
Mikal E. Belicove
3 Ways to Retain Loyal Customers By Going Above and Beyond
Marketing Bootcamp

3 Ways to Retain Loyal Customers By Going Above and Beyond

My son had an amazing experience with a company that helped him restring lacrosse heads for his team. Here's how you too can surprise and delight your customers.
Karen Mishra
Eliminate Inefficiencies in Your Sales Process So Your People Can Focus on the Sell
Sales

Eliminate Inefficiencies in Your Sales Process So Your People Can Focus on the Sell

The time reps waste locating, updating and delivering sales content is typically regarded as a necessary evil, when in reality it could be costing your company opportunities and revenue.
Doug Winter
Networking

The Real Meaning of 18 Polite Terms Related to Sucking Up

Eskimos have dozens of words to describe snow. Business people have an equally vast vocabulary of euphemisms for meeting strangers in hopes of making some money.
Josh Mait
Is Your CRM User Adoption Low? Here's Why and How to Fix It.
CRM

Is Your CRM User Adoption Low? Here's Why and How to Fix It.

Are your sales reps actually ignoring what could be a great money-making tool?
Jeffrey Fotta
Salesforce Adds Big-Data Buddies to Improve Analytics Service
Collaborating

Salesforce Adds Big-Data Buddies to Improve Analytics Service

The cloud CRM giant adds Google, Cloudera, Hortonworks, New Relic, Informatica, and Trifacta as key partners for Wave.
Salesforce May Be Up for Sale
Acquisitions

Salesforce May Be Up for Sale

The cloud computing giant is reportedly listening to takeover offers. Could Microsoft be interested?
3 Tools You Need to Spur Explosive Growth
CRM

3 Tools You Need to Spur Explosive Growth

It's high time you got acquainted with the terms CRM and BI.
Brian Sutter