CRM
Franchises
How Franchises Can Find the Right Technology Partners and CRMs
One size doesn't fit all. Here's how franchise systems can find the perfect fit -- and prepare their franchises for changes to come.
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Customer Relationship Management
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Learn about collecting and using customer and prospect data to provide the best experience you can for your customers.
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10 Sales Platforms to Help You Boost Revenue in 2017
Guided selling software is vital for all sales reps, though those new to the world of selling (or your business) can especially benefit.
Customer Relationship Management
Top 10 CRMs Small Business Owners Need to Thrive
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CRM
3 Ways Restaurant CRM Is Going to Change Your Next Night Out
Don't be weirded out if everyone at that new eatery you're visiting knows your name. It's technology, baby.
Customer Loyalty
Customer Loyalty 3.0 Is Never About Transactions. It's About Getting to Know Your Customers.
Decipher what your individual customers want, and use the pillars to build relationships. Rinse and repeat.
Customer Relationship Management
These 4 CRM Tools Will Make the Management Part Effortless
Socedo, Ontraport, Agile CRM and vCita will help you sail through customer relationship management.
Ready for Anything
4 Ways Entrepreneurs Are Getting Customer Relationship Management All Wrong
The focus shouldn't be on improving CRM technology. It should be on revolutionizing the sales force's ability to use the data it provides.
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The 6 Best Ecommerce Platforms for Small Businesses
To be on your A-game this year, you have to be using the right platform to maximize your sales potential.
Online Marketing
4 Trends That Will Shape Marketing in 2016
Marketers are likely to get better at using the piles of customer data available and new tools will help them adjust to how customers interact with brands online.
Ask a Geek
How to Pick a Customer Relationship Management Tool That Fits Your Business
CRM tools are a great way to manage a growing client roster. Here's some expert advice on picking the one that's best for you.
