News and Articles About CRM
Don't be weirded out if everyone at that new eatery you're visiting knows your name. It's technology, baby.
Decipher what your individual customers want, and use the pillars to build relationships. Rinse and repeat.
Customer Relationship Management
The focus shouldn't be on improving CRM technology. It should be on revolutionizing the sales force's ability to use the data it provides.
To be on your A-game this year, you have to be using the right platform to maximize your sales potential.
Marketers are likely to get better at using the piles of customer data available and new tools will help them adjust to how customers interact with brands online.
Ask a Geek
CRM tools are a great way to manage a growing client roster. Here's some expert advice on picking the one that's best for you.
My son had an amazing experience with a company that helped him restring lacrosse heads for his team. Here's how you too can surprise and delight your customers.
The time reps waste locating, updating and delivering sales content is typically regarded as a necessary evil, when in reality it could be costing your company opportunities and revenue.
Eskimos have dozens of words to describe snow. Business people have an equally vast vocabulary of euphemisms for meeting strangers in hopes of making some money.
Are your sales reps actually ignoring what could be a great money-making tool?
The cloud CRM giant adds Google, Cloudera, Hortonworks, New Relic, Informatica, and Trifacta as key partners for Wave.
The cloud computing giant is reportedly listening to takeover offers. Could Microsoft be interested?