Feedback

Analytics

Move Over Big Data -- Here Comes 'Fast' Data

Learn how businesses are using data in real-time to react to customer feedback more quickly and efficiently.
Growth Strategies

The Art of Effective Feedback

You know you have to give feedback. Here's how to make it the most effective.
Growth Strategies

Why You Should Let Customers Help Mold Your Company

Feedback could lead to valuable lessons and even new product ideas.
Marketing

4 Steps to Establishing Your Business on Review Sites

If you're trying to sell something, online reviews are important to your customers. Here's how to beef up your business's presence on review sites.
Leadership

Big Ideas Come to Those Who Ask

Making it easy for your employees to offer suggestions could lead to big improvements to your product and company.
Growth Strategies

Facebook Co-Founder Chris Hughes: User Feedback Is Everything

The co-founder of Facebook and editor-in-chief of The New Republic pays attention to how users are responding to a product, and then tweaks accordingly.
Marketing

Office Etiquette: The Rules of Saying Thank You

A look at when it's appropriate to send a thank-you note and other ways of showing appreciation to your clients, business partners and employees.
Growth Strategies

Connect With Angry Customers Before They Yelp

The app OwnerLists establishes a direct line of communication between business owners and their customers, allowing them to respond directly to negative reviews.
Growth Strategies

How to Eliminate Habits Holding You Back From Success

You might not even realize that your habits are stifling your progress. Here's how to press the reset button and achieve more in less time.
Starting a Business

Why Startups Launch in 'Stealth Mode' and Others Don't

The pros and cons of operating under stealth mode before launching a company.
Entrepreneurs

What's on Your Mind?

You've got a lot to say, and we want to hear it. This new community page offers a place where you can share your thoughts on trending topics, breaking stories, share story tips with our editors and whatever else you want to discuss with us.
Starting a Business

Entrepreneurship Won't Make You Rich and Other Hard Truths

Want to know the cold hard truth about entrepreneurship before you start up? Keep reading.
Entrepreneurs

How to Turn Criticism into the Ultimate Startup Motivator

Student entrepreneur Will Caldwell on the taking critiques in stride and using that feedback to help improve a business.
Starting a Business

Have a Killer Business Idea? Here's How to Vet It

Venture capitalist Jason Green shares his tips on how to be sure you have a quality concept before launch.
Growth Strategies

5 Ways to Generate Genuine Feedback for Your New Product

After glowing reviews from his family, student entrepreneur Brian Ballan sought the truth from objective strangers.
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