Greg Hong is the CEO, co-Founder and board director of Reserve, a dining concierge service that makes every part of the dining experience better. Hong is an accomplished writer and speaker, and is an authority on restaurant technology, mobile payment, small business issues and solutions, entrepreneurship and millennials. He comments on the restaurant industry on Reserve's blog, where you can also find restaurant recommendations and dining insights.
About Greg Hong
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Customer Relationship Management
They may not always be right, but you must listen. Not much to ask, really, and it doesn't cost a penny.
Don't be weirded out if everyone at that new eatery you're visiting knows your name. It's technology, baby.