Finding Customers

Customer Loyalty

Steal These 4 Proven Customer-Retention Strategies

Top ecommerce businesses thrive because they successfully cultivate repeat clients
Fundraising

Startups That Chase Big Investment Rounds Are Focusing on the Wrong Thing

Forget fundraising. Build your customer pipeline instead.
Customer Retention

Getting New Customers Is Hard!

No one ever said that growing your business would be easy, but here's one mindset shift you can make to find success.
Connecting with Customers

3 Steps to Increase Your Average Revenue Per Customer

When an auto-body shop sent a "thank you" to a customer, he posted it on Reddit, resulting in upvotes from 1,500 potential customers.
Recruiting

How to Recruit Creatives and Craft a Great First Impression for Your Startup

Shoddy design can be fatal for startups dependent on making a strong first impression. Creative freelancers can be the lifesavers.
Project Grow

Inside the Subtle Marketing Shift That Changed Roomba's Fortunes

How lowering expectations and downplaying its own technology helped a cutting-edge company reach a whole new customer.
Ready for Anything

Why Leading With Value Is a Mistake -- and What to Do Instead

Positioning with value is often the worst thing you can do. Learn the 95:5 formula.
Ready for Anything

Want to Find Lots of Paying Customers? Watch This Facebook Live July 18, 1 p.m. ET

Customers don't magically appear. But with this week's 'Tough Love Tuesday,' you'll learn how to turn users into paying customers.
Ready for Anything

Turn More Prospects Into Customers

Learn how to turn more prospects into clients by leveraging the decision-making process every prospect goes through.
Business Strategy

Did Your One Big Customer Disappear? Poor You!

Never forget that to them, you're just a bill they pay.
Client Relationship Management

3 Customer Nightmares and What I Learned From Them

Avoid the headaches of dealing with difficult clients by watching for these red flags.
Growth Strategies

How This Startup Succeeded by Ignoring Its Most Important Customers

Shyp always envisioned itself as a service for small businesses. But when it launched, it strategically went in a totally different direction.
focus groups

Customers Lie -- So Stop Taking Their Bad Advice

Your customers can put your business on the map, but that will happen only if you get the real scoop before you launch.
Growth Strategies

This Co-Founder Plants Roots at Colleges, Inspiring Students to Become Farmers

Freight Farms has learned that it has to give its customers the knowledge to succeed without too much individual handholding.
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