Instant Messaging

Skip the Emojis: Your Small Business' Text-Messaging Campaign Should Be All About the Deals

Offer your best promotions and get to the point, already -- or customers will unsubscribe just as quickly as they opted in to receive your instant messages.

Kristen Vanstrom

Report: Google Is Building a 'Smart' Mobile-Messaging App to Rival Facebook Messenger

The service will reportedly enable people to text each other and use chatbots to search, yes, you guessed it, Google.

Facebook Is Making it Easier for Businesses to Chat Privately With Customers

Today, the social media giant is rolling out new features making it more attractive for business owners to respond privately and quickly to customer inquiries.

Learn French or Spanish While You GChat

A new application for Google Chrome allows you to learn a new language in the in-between moments when you are instant messaging.

This New Startup Wants to Be Your WhatsApp for Professional Networking

Email is taking a back seat to real-time messaging. Caliber says its going to make business communications move faster.

Taking Another Shot at Snapchat, Facebook Gives Its Slingshot Messaging App a Makeover

Facebook isn't ready to vanish from the evaporating messaging game, but will users take the bait?

From ICQ to AIM to WhatsApp: The Rise and Fall of Instant Messenger Apps (Infographic)

IM apps have 4ever altered how we communicate. Countless messaging tools have come and gone in the 18 years since they first debuted. Which ones will stand the test of time?

Match the Right Communication Type to the Occasion

Select the correct method by weighing the task at hand, the recipient, a message's urgency and the potential risk of a misunderstanding.

New Messaging App 'Tap' Aims to Be Even Simpler Than 'Yo'

A decorated tech inventor enters the context-based messaging service market, claiming his app is four times faster than the viral messaging app Yo.

Need to Privately Instant Message Your Entire Team at a Conference? Try This Slick App

Serial entrepreneur Scott Gerber says you need this free, ultra-convenient mobile messaging app to seamlessly keep in touch with large groups at events.

WhatsApp's Epic Fail Was a Rival App's Exponential Gain

Outage of Facebook's pretty penny acquisition sent a swarm of 4.95 million users to messaging app Telegram.

This App Lets Users Anonymously Spill Their Secrets -- And Do They Ever

Pssst. Come a little closer. Let's dish about Secret, Silicon Valley's hottest and most liberating gossip mill.