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Listening

5 Things Beauty Brands Can Teach You About Active Listening to Ensure Growth

The beauty industry's recent ongoing success is driven by one precious skill: active listening.
Take It From The Pros

10 Ways to Become a Super-Likable Person

Everybody likes a person who listens compassionately and speaks with honesty.
Customer Relationship Management

7 Science-Backed Strategies for Dealing With Angry Customers

De-escalating a tense situation starts with understanding your own emotions and how to maintain an inner calm.
Sales Strategies

4 Outdated Tactics That Sabotage Your Sales

It seems counterintuitive, but you'll close more deals if you stop pitching. Ask questions, listen and get to know what your prospective client really needs.
Take It From The Pros

Want a More Creative Team? Start by Taming Your Own Ego.

Hyper-confident leaders often get the top job, but they don't bring out the best in everyone.
Leadership

5 Secrets of Masterful 1-1 Meetings

Knowing when to talk and when to listen comes in handy.
Take It From The Pros

7 Ways to Better Networking

Be the kind of person you want to add to your own business and social circles.
Lessons

7 Things Grandpa Joe Taught My Brother and Me About Entrepreneurship

The example and wisdom of a revered elder has reverberated in the lives of his two entrepreneurial grandsons.
Team Work

Answering This Question Will Tell You How to Increase Your Influence

Instead of robotically working through your pitch, lesson to determine what you have to offer that solves the client's problem.