Relationships

Leadership

5 Lessons I Wish I Didn't Learn the Hard Way During My 20 Years in Business

Starting a business has been one of the most exciting and fulfilling chapters of my life — but it's also been unpredictable, humbling and often much harder than it looks from the outside. Here are a few pieces of hard-earned wisdom I wish I'd known from day one.

Growing a Business

Business Success Isn't About Great Ideas, Capital or Timing. Here's What Actually Matters.

Trust, collaboration and meaningful connections often outweigh funding in driving long-term entrepreneurial success.

Leadership

Saying 'Yes' to Everything Can Stall Your Growth. Here's How to Say 'No' Without Burning Bridges.

Learn how to say "no" with grace and strategy — protecting your team, staying true to your vision and preserving relationships while building a business that thrives with integrity.

Leadership

I Treated My Employees Like Friends — and It Backfired. Here's How You Can Avoid the Same Mistake.

Building lasting friendships with employees is difficult. Boundaries help you maintain authority and build strong relationships.

Leadership

You're Making It Hard for People to Be Honest With You — Here's How to Make Them Finally Speak Up

It's a simple strategy for building stronger relationships with your team and improving your customer service.

Franchise

6 Red Flags That Will Get You Rejected on Franchise Discovery Day

Discover the six critical red flags that cause franchisors to reject otherwise qualified candidates during Discovery Days — and learn how the most successful franchise relationships require alignment on values, expectations, and a shared vision for execution.

Thought Leaders

8 Strategies for Building Long-Lasting Business Relationships

Here's how businesses can build lasting client partnerships by fostering trust, aligning goals, and maintaining open communication, ultimately driving sustainable growth and innovation.

Growing a Business

Why Client-Centric Businesses Win — Lessons from Sir Alex Ferguson and Amazon

Successful leadership demonstrates that prioritizing people—whether in sports or business—is crucial for long-term growth and client loyalty.

Leadership

They Asked Me to Fudge the Numbers — What I'd Tell My 25-Year-Old Self About Standing Up to Leadership

Every day, high-powered senior leaders ask a lot of their teams. Sometimes, we disagree but succumb to the pressure to say yes. Before you sell your soul, know you have options in how you respond.

Growing a Business

As a Brand Designer, I Was Living In a 'Design Utopia' — Until I Started My Own Product Company, and Reality Hit

Owning my own spirits company gave me insights into the tough business decisions my clients had to make every day.

Leadership

Skip the Small Talk — Use This Powerful Tool to Build Meaningful Relationships and Create Lasting Change

Unlock the power of public narrative and discover why it's important for entrepreneurs to reflect on the experiences and values that have shaped them and led them to do what they do.

Living

Spending Money and Fighting Are Americans' Biggest Regrets – Here's What Else Made the List

Though Americans believe their decision-making improves with age, one-third of baby boomers still regret something they did — or didn't do – decades ago.

Leadership

Introverts Can Achieve Promotions and Other Professional Wins Despite Not Being the Loudest in the Room — Here's How

Introverted professionals often have invaluable assets to offer a company — and the key is to show them off.

Leadership

The CIA's Former Deputy Director — Who Conducted Secret Negotiations in North Korea — Reveals How to Be a Strong Leader and Detect Deception With Body Language

Michael Morell, former deputy director and two-time acting director of the CIA, explains what it takes to navigate high-pressure situations in a new class on MasterClass.