Relationships
5 Lessons I Wish I Didn't Learn the Hard Way During My 20 Years in Business
Starting a business has been one of the most exciting and fulfilling chapters of my life — but it's also been unpredictable, humbling and often much harder than it looks from the outside. Here are a few pieces of hard-earned wisdom I wish I'd known from day one.
Business Success Isn't About Great Ideas, Capital or Timing. Here's What Actually Matters.
Trust, collaboration and meaningful connections often outweigh funding in driving long-term entrepreneurial success.
Saying 'Yes' to Everything Can Stall Your Growth. Here's How to Say 'No' Without Burning Bridges.
Learn how to say "no" with grace and strategy — protecting your team, staying true to your vision and preserving relationships while building a business that thrives with integrity.
I Treated My Employees Like Friends — and It Backfired. Here's How You Can Avoid the Same Mistake.
Building lasting friendships with employees is difficult. Boundaries help you maintain authority and build strong relationships.
You're Making It Hard for People to Be Honest With You — Here's How to Make Them Finally Speak Up
It's a simple strategy for building stronger relationships with your team and improving your customer service.
6 Red Flags That Will Get You Rejected on Franchise Discovery Day
Discover the six critical red flags that cause franchisors to reject otherwise qualified candidates during Discovery Days — and learn how the most successful franchise relationships require alignment on values, expectations, and a shared vision for execution.
8 Strategies for Building Long-Lasting Business Relationships
Here's how businesses can build lasting client partnerships by fostering trust, aligning goals, and maintaining open communication, ultimately driving sustainable growth and innovation.
Why Client-Centric Businesses Win — Lessons from Sir Alex Ferguson and Amazon
Successful leadership demonstrates that prioritizing people—whether in sports or business—is crucial for long-term growth and client loyalty.
They Asked Me to Fudge the Numbers — What I'd Tell My 25-Year-Old Self About Standing Up to Leadership
Every day, high-powered senior leaders ask a lot of their teams. Sometimes, we disagree but succumb to the pressure to say yes. Before you sell your soul, know you have options in how you respond.
You Might Be Offending Your Co-Workers With These Passive-Aggressive Email Phrases — Here's What to Say Instead
There could be a more diplomatic way to get your message across.
As a Brand Designer, I Was Living In a 'Design Utopia' — Until I Started My Own Product Company, and Reality Hit
Owning my own spirits company gave me insights into the tough business decisions my clients had to make every day.
Skip the Small Talk — Use This Powerful Tool to Build Meaningful Relationships and Create Lasting Change
Unlock the power of public narrative and discover why it's important for entrepreneurs to reflect on the experiences and values that have shaped them and led them to do what they do.
Spending Money and Fighting Are Americans' Biggest Regrets – Here's What Else Made the List
Though Americans believe their decision-making improves with age, one-third of baby boomers still regret something they did — or didn't do – decades ago.
Introverts Can Achieve Promotions and Other Professional Wins Despite Not Being the Loudest in the Room — Here's How
Introverted professionals often have invaluable assets to offer a company — and the key is to show them off.
The CIA's Former Deputy Director — Who Conducted Secret Negotiations in North Korea — Reveals How to Be a Strong Leader and Detect Deception With Body Language
Michael Morell, former deputy director and two-time acting director of the CIA, explains what it takes to navigate high-pressure situations in a new class on MasterClass.