Return Policy
Ecommerce
4 Things to Know About Ecommerce Returns to Minimize Lost Profits and Keep Customers Happy
How do you know what's the right return policy for your online business?
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One way to give customers a special perk they will remember is to pay the return freight for undesired goods.
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Setting up a separate return line and training employees can increase customer satisfaction and lessen headaches for your staff in the post-holiday season.
Social Media
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If you and your employees truly believe the customer is always right, you can build one heck of a successful brand using social media.
Ready for Anything
6 Steps to a Return Policy That Will Score You More Sales
When REI recently changed its 'no questions asked' return policy to a year limit, people started debating the best approach. Here are six steps to get the most out of your policy.
Marketing
4 Ways to Improve Your Ecommerce Customer-Return Policy
For many ecommerce companies, customer-return policies can be just as important as the price or the product.
Growth Strategies
Forget Boxing Day. Plan for 'Returns Day' Jan. 3
These tips will help you minimize business disruptions and keep the customer satisfied.
Technology
Don't Make These Return Policy Mistakes
Three small-business owners share their biggest policy pitfalls and how they fixed them.
