United Airlines

News and Articles About United Airlines

5 Leadership Failures That Contributed to the United Fiasco
Leadership

5 Leadership Failures That Contributed to the United Fiasco

Every CEO is vulnerable to United-esque PR disaster when their organizations veer from their core values.
Brian Fielkow
United Airlines Passenger Dragged Off Plane by Airport Employees
United Airlines

United Airlines Passenger Dragged Off Plane by Airport Employees

Brute force was used to drag a paying passenger off one of its planes on Sunday night.
Rose Leadem
Should Airplane Overhead Bins Be a 'Right'?
Travel

Should Airplane Overhead Bins Be a 'Right'?

We asked our audience on social media for their thoughts.
Andrea Hardalo
Computer Glitch Delays United Airlines Flights
United Airlines

Computer Glitch Delays United Airlines Flights

Last year, Delta Air Lines canceled hundreds of flights and delayed many others after a power outage hit its computer systems.
United Expects $3.1 Billion a Year From No-frills Airfare, Fewer Delays
Airlines

United Expects $3.1 Billion a Year From No-frills Airfare, Fewer Delays

The third-largest U.S. carrier by passenger traffic also said passenger unit revenue would fall between 6.5 percent and 7.5 percent from a year earlier.
United Airlines Slapped with $2.75 Million Fine Over Flight Delays
United Airlines

United Airlines Slapped with $2.75 Million Fine Over Flight Delays

The second-largest U.S. carrier at times did not return wheelchairs to customers promptly or give them adequate help, according to Department of Transportation.
United Airlines to Serve Free Snacks On All Flights
United Airlines

United Airlines to Serve Free Snacks On All Flights

United now only serves free food on international flights.
United Airlines CEO Abruptly Steps Down Amid Internal Investigation
United Airlines

United Airlines CEO Abruptly Steps Down Amid Internal Investigation

His replacement has already been named.
Tech Glitches Ground Planes, Freeze the NYSE: This Week's Headlines (VIDEO)
Weekly News Roundup

Tech Glitches Ground Planes, Freeze the NYSE: This Week's Headlines (VIDEO)

Plus: CitiGroup dips its toe in Bitcoin's pond and how Elon Musk's money is being used to protect AI from obliterating humanity.
Tanya Benedicto Klich
Despite Big Fuel Savings, Airlines Don't Expect Lower Fares
Flying

Despite Big Fuel Savings, Airlines Don't Expect Lower Fares

Carriers in the U.S. said they will save millions of dollars in fuel costs, but won't be passing that savings along to passengers.
United Airlines, Orbitz in Legal Brawl With 22-Year-Old Travel Entrepreneur
Travel Businesses

United Airlines, Orbitz in Legal Brawl With 22-Year-Old Travel Entrepreneur

Aktarer Zaman's startup, Skiplagged, aims to popularize 'hidden city' ticketing, in which passengers disembark at their layover destinations.
Geoff Weiss
One Era Ends, Another Begins: This Week's Headlines
Weekly News Roundup

One Era Ends, Another Begins: This Week's Headlines

Check out the news business owners need to know.
Tanya Benedicto Klich
'Dear Mr. Human': United Airlines Suffers Another Embarrassing Customer Service Blunder
Learning From Mistakes

'Dear Mr. Human': United Airlines Suffers Another Embarrassing Customer Service Blunder

A customer service letter addressed 'Dear Mr. Human' follows another dispatch last July in which various automated fields had been left completely blank.
Geoff Weiss
Airbnb Hands Over Names While Burger King Moves North: Weekly News Roundup
News and Trends

Airbnb Hands Over Names While Burger King Moves North: Weekly News Roundup

Before your kick-off your holiday weekend, check out the news business owners need to know.
Tanya Benedicto Klich