United Airlines

News and Articles About United Airlines

United Airlines Slapped with $2.75 Million Fine Over Flight Delays
United Airlines

United Airlines Slapped with $2.75 Million Fine Over Flight Delays

The second-largest U.S. carrier at times did not return wheelchairs to customers promptly or give them adequate help, according to Department of Transportation.
United Airlines to Serve Free Snacks On All Flights
United Airlines

United Airlines to Serve Free Snacks On All Flights

United now only serves free food on international flights.
United Airlines CEO Abruptly Steps Down Amid Internal Investigation
United Airlines

United Airlines CEO Abruptly Steps Down Amid Internal Investigation

His replacement has already been named.
Tech Glitches Ground Planes, Freeze the NYSE: This Week's Headlines (VIDEO)
Weekly News Roundup

Tech Glitches Ground Planes, Freeze the NYSE: This Week's Headlines (VIDEO)

Plus: CitiGroup dips its toe in Bitcoin's pond and how Elon Musk's money is being used to protect AI from obliterating humanity.
Tanya Benedicto Klich
Despite Big Fuel Savings, Airlines Don't Expect Lower Fares
Flying

Despite Big Fuel Savings, Airlines Don't Expect Lower Fares

Carriers in the U.S. said they will save millions of dollars in fuel costs, but won't be passing that savings along to passengers.
United Airlines, Orbitz in Legal Brawl With 22-Year-Old Travel Entrepreneur
Radicals & Visionaries

United Airlines, Orbitz in Legal Brawl With 22-Year-Old Travel Entrepreneur

Aktarer Zaman's startup, Skiplagged, aims to popularize 'hidden city' ticketing, in which passengers disembark at their layover destinations.
Geoff Weiss
One Era Ends, Another Begins: This Week's Headlines
Weekly News Roundup

One Era Ends, Another Begins: This Week's Headlines

Check out the news business owners need to know.
Tanya Benedicto Klich
'Dear Mr. Human': United Airlines Suffers Another Embarrassing Customer Service Blunder
Customer Experience

'Dear Mr. Human': United Airlines Suffers Another Embarrassing Customer Service Blunder

A customer service letter addressed 'Dear Mr. Human' follows another dispatch last July in which various automated fields had been left completely blank.
Geoff Weiss
Airbnb Hands Over Names While Burger King Moves North: Weekly News Roundup
News and Trends

Airbnb Hands Over Names While Burger King Moves North: Weekly News Roundup

Before your kick-off your holiday weekend, check out the news business owners need to know.
Tanya Benedicto Klich
This Little Gadget Caused an Epic Airline Passenger Brawl
Business Travel

This Little Gadget Caused an Epic Airline Passenger Brawl

A United Airlines flight was diverted after using something banned by most airlines: an anti-reclining seat device called the Knee Defender.
Laura Entis
Why Airline Loyalty May No Longer Pay Off
Marketing Bootcamp

Why Airline Loyalty May No Longer Pay Off

Reward programs have been eroding over the last 10 years as airlines shift their devotion to cold, hard, calculable dollars.
Elaine Glusac
Travel Trends We Loved in 2013
Growth Strategies

Travel Trends We Loved in 2013

These trends gave business travelers something to cheer about this year. Is your favorite listed?
Elaine Glusac