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United Airlines - Page: 2
You don't want to be the next United Airlines; instead, take steps to empower employees to behave better by modeling true leadership for them.
Ubiquitous cell phone cameras mean every embarrassing mistake you or an employee makes is made in public.
Social media platforms have short-time memories and forget even the most glaring of all embarrassing tales in their rush to move on to the next big story
When one of the most powerful men in media gets fired, it proves that everyone is expendable.
Every CEO is vulnerable to United-esque PR disaster when their organizations veer from their core values.
The third-largest U.S. carrier by passenger traffic also said passenger unit revenue would fall between 6.5 percent and 7.5 percent from a year earlier.
The second-largest U.S. carrier at times did not return wheelchairs to customers promptly or give them adequate help, according to Department of Transportation.
United now only serves free food on international flights.