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Computer Troubleshooters

2015 Franchise 500
#426
At a Glance

Products & Services: Technology consulting for small businesses

Number of Locations: 325

Total Investment: $33K - $82.9K

Founded: 1997

Began Franchising: 1997

About Computer Troubleshooters

Computer Troubleshooters franchisees provide managed services, cloud/hosted solutions, networking, software consulting, diagnostics and repair, data backup and recovery, security and other computer services to primarily small-business clients.

Franchise Units

Year U.S. Canadian International Company Owned
2015 106 18 201 0
2014 104 31 209 0
2013 142 29 193 0
2012 164 29 222 0
2011 182 38 240 0
Where Seeking Franchisees: Franchisor is seeking new franchise units worldwide.

Startup Costs, Ongoing Fees and Financing

Total Investment: $33,000 - $82,900
Franchise Fee: $29,900
Ongoing Royalty Fee: $605/mo.
Term of Franchise Agreement: 10 years, renewable
Financial Requirements
Net Worth: $100,000
Liquid Cash Available: $45,000 - $80,000
Operations
Franchise can be run from home. 2% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 1. Absentee ownership of franchise is allowed. (98% of current franchisees are owner/operators).

How This Franchise Supports Franchisees

Training: Available at headquarters: 2 days. With business coach : 8 weeks.
Ongoing Support: Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives
Marketing Support: Co-op advertising, Ad slicks, Regional advertising,
Other marketing support: Website, SEO

Franchise Ranking History

Franchise 500®: #426 (2015), #426 (2014), #401 (2013), #282 (2012), #252 (2011),
Low-Cost: #77 (2014), #72 (2013), #51 (2012), #53 (2011),
Top Homebased/Mobile: #84 (2012), #77 (2011),
America's Top Global: #165 (2015), #190 (2014), #148 (2013), #197 (2011),

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