Computer Troubleshooters

#282

At a Glance

Products & Services: Small-business technology consulting

Number of Locations: 460

Total Investment: $28.8K - 81.5K

Founded: 1997

Began Franchising: 1997

Private Owned

About Computer Troubleshooters

Computer Troubleshooters, an on-site computer services franchise, was founded by Wilson and Suzanne McOrist in Australia in 1997. Chip Reaves, an American entrepreneur who had operated a similar business in Atlanta, brought the franchise to the United States in 1999.

Computer Troubleshooters franchisees provide hardware repair, networking, software consulting, diagnostics, Web site development, security consulting and other computer services to small businesses.

Franchise Units

Year	U.S.	Canadian	International	Company Owned
2011	182	38	240	0
2010	194	31	232	0
2009	199	30	221	0
2008	214	28	255	0

Where Seeking Franchisees: Franchisor is seeking new franchise units worldwide.

Startup Costs, Ongoing Fees and Financing

Total Investment: $28,800 - $81,500
Franchise Fee: $21,500
Ongoing Royalty Fee: $330/mo.
Term of Franchise Agreement: 10 years, renewable

Financial Requirements

Net Worth: $20,000
Liquid Cash Available: $7,000

Operations

Franchise can be run from home. 2% of all franchisees own more than one unit. Number of employees needed to run franchised unit: 1. Absentee ownership of franchise is allowed. (98% of current franchisees are owner/operators).