In my more than two decades of developing business networks and
coaching networkers, I've noticed some very different styles of
networking. One of these styles, which results in the ground
smoking wherever these networkers tread, I call "scorched
earth networking." Let's talk a little about this style,
so you understand how important it is to avoid this
type of networking in cultivating a successful business networking
model.
Just what are the hallmarks of a scorched-earth networker?
Experience has shown me that this type of networker...
1. Moves from networking group to networking group,
constantly dissatisfied with the quality and quantity of referrals
they get from each. The scorched-earth networker doesn't stay
in one place long enough to build the type of relationships it
takes to really capitalize on networking. It's like planting an
apple tree in one spot, not being satisfied with the tree's
growth after a matter of days, uprooting it and expecting it to
grow faster in another spot. When the growth isn't happening
fast enough in the new spot, the tree is uprooted yet again and
replanted. Every time that tree is uprooted, it takes longer to
build itself back up to even where it was before it was moved. A
serious networker understands that in order for that tree to grow a
bumper crop of apples, it needs to be cared for right where it
is.
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2. Talks more than listens. If you meet someone who talks
on and on about their services, what they can provide for you, how
they can help you increase your bottom line and so on--and
doesn't seem genuinely interested in your business, what you do
and what you need--chances are you've just met a scorched-earth
networker! A serious networker will want to learn all about you,
what your professional goals are, and how they can play a part in
helping you accomplish those goals.
3. Doesn't "honor the event," or networks
at inappropriate opportunities. There's something to be said
about constantly looking for an opportunity to develop a business
relationship, but a serious networker is always aware of how that
networking comes across. You've seen the scorched-earth
networker, for instance, wanting to do business and passing out
business cards at a church function, funeral or other inappropriate
event. The key to networking at all times is to do it in a way
that's appropriate. While it can be entirely appropriate to
begin a relationship at such an event as a wedding or a funeral,
going around looking for an opportunity to pass out your business
cards isn't the right way to do that!
4. Thinks that being "highly visible" is enough to
make business flow his way. In my book, Business by Referral, I talk about the VCP
factor: visibility, credibility and
profitability. The more you're seen in the business
community (visibility), the more you become known and trusted
(credible). The problem with the scorched-earth networker is that
they seem to think that anything they do that makes them visible is
beneficial. But that's just not so. As people begin to trust
you, seeing that you're dependable, honest and outwardly
motivated as opposed to selfish and demanding, they then begin to
refer you to others. This is when you'll see more business
referrals coming in (profitability).
5. Expects others to be consistently referring them. When
they're considering developing their social capital, the
scorched-earth networker expects that this means finding a source
of referrals who's dependable and constant. This is a
"get" mentality. Scorched-earth networkers view
networking as a transaction, not a relationship. Wayne Baker
calls this negative type of networking "coin operated
networking"--you put something in and get something back right
away. Serious networkers understand that developing strong social
capital means that your focus is on what you can give to
your inner circle. There's a law of reciprocity and synergy
that can't be denied when you focus on giving referrals to
those around you. Think about how you feel when someone refers you
to another person. You feel driven to repay the favor likewise.
Scorched-earth networking doesn't work, because building
your business through word-of-mouth is about cultivating
relationships with people who get to know you and trust you. People
do business with people they have confidence in. One of the most
important things I've learned in the past two decades is this:
It's not what you know, or who you know--it's how well you
know them that counts. If you go into this process understanding
this one key point, you'll have a better opportunity to build
your business through word-of-mouth.
As you network, look around at what you leave behind. Are you
creating relationships by building your social capital (farming, as
opposed to hunting), or are you leaving a scorched earth and many
bodies in your wake?
Thanks to Soni Pitts for her contribution to this
article.
Ivan Misner is Entrepreneur.com's "Networking"
columnist and the founder and CEO of BNI, the world's
largest referral organization with thousands of chapters in dozens
of countries around the world. Ivan's also a New York Times
bestselling author.