One place to start is your local Small Business Development Center, called the SBDC. There are about 1,000 of these in the US funded by federal, state, and local governments. They generally offer useful help at accessible prices.
There is a map of SBDC locations at www.bplans.com/sb/
A Note From The Editor
Free Webinar: How to Use Customer Service as a Marketing Tool
Tune in October 12th as we highlight some of the best tools to create brand loyalty by leveraging your customer experience data.