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Lure Teetering Customers With Digital Coupons (Infographic)

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Who can resist the sweet call of a $10-off code?

Apparently not many. Ninety-two percent of consumers used a digital coupon in 2013. Compare that to 64 percent in 2007, and you’ve got a huge reason to offer coupons to current and prospective customers.

If you’re thinking of offering coupons, consider offering a set dollar amount discount versus a percentage. According to this infographic by coupon aggregator Vouchercloud, some consumers find the percentage too difficult to calculate.

While getting the word out about promotions on social media is a no-brainer, 93 percent of consumers are very likely to use coupons they receive via email and 40 percent will then share that email with their friends.

Related: 5 Ways to Make Your Coupons Stand Out From the Pack

If you’re concerned about creating loyalty or fickle customers, 91 percent will return to the retailer after being offered a coupon, according to the data. But take note, consumers will switch stores if they find a better deal.

The takeaway? A coupon can definitely give a customer the push they need to try a new product and will hopefully be the start of a beautiful new relationship.

But above all, don’t forget: you must offer a quality product to keep customers coming back.

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Lure Teetering Customers With Digital Coupons (Infographic)

 

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