Abinash Tripathy

Abinash Tripathy

CEO and Co-founder, Helpshift
2017 Customer Care Predictions: Why Bots Will Disappoint, and Response Times Will Shift to Real-time
Trends 2017

2017 Customer Care Predictions: Why Bots Will Disappoint, and Response Times Will Shift to Real-time

Customers are no longer content to wait even a few hours for a response.
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