Caerley Hill

Caerley Hill is a content strategist and freelance copywriter. She also is a self-proclaimed geek, lover of Star Wars, shenanigans and theater.
The Tools and Strategies You Need to Track Every Important Social Conversation
Customer Experience

The Tools and Strategies You Need to Track Every Important Social Conversation

In order for companies and brands to excel at responding to their audience in a genuine way, they must first excel at social listening.