Emily Washcovick: Page 2

Small Business Expert at Yelp

As Yelp’s Small Business Expert, Emily is meticulously focused on helping local business owners succeed and grow. Her expertise lies in customer engagement, reputation management, and all things digital marketing. Through speaking engagements and thought leadership, Emily shares industry insights that entrepreneurs in any business category can leverage for the growth and well-being of their businesses. She is also the host of Behind the Review, a podcast from Yelp and Entrepreneur Media, where each episode features conversations with a business owner and a reviewer about the story and lessons behind their interactions.

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Latest: Page 2

Thought Leaders

She Was Down to Her Last $5. Now She Runs a Multi-Million Dollar Cupcake Business.

On this inspiring episode of "Behind the Review," listen to Mignon Francois's journey from living off of $5 to owning a multi-million dollar cupcake business and becoming a successful author.

Thought Leaders

This Entrepreneur Needed an Affordable Vacation and Wound Up Inventing a Thriving Business

David Sodemann, co-owner of Boho Camper Vans, unveils his secrets to business success and how he maintains a close relationship with his customers even while they're on the road.

Growing a Business

Setting a New Standard for Customer Service

In this episode, hear how Ben and Jenny McAvoy, owners of Insectek Pest Solutions, prioritize communication and put customers at ease in the face of stressful pest encounters.

Growing a Business

How Reviewers Can Help Local Businesses Thrive

In this episode, Gwyn C., a Yelp Elite reviewer, reveals an insider's perspective on how she writes online reviews and provides examples about how small businesses can leverage customer feedback.

Growing a Business

Building a Tight-Knit Community as a Small Business

The owners of The Little Giant Muay Thai revolve their business around building a community, helping them rank #3 in Fitness & Instruction our America's Favorite Mom & Pop Shops List.


The Opportunities We Unlock As Solopreneurs

In this episode, Angela Shen, owner and founder of Savor the Wild Tours, discusses starting a new business and changing her approach after selling her first business, Savor Seattle.