Emily Washcovick: Page 3
Bio
As Yelp’s Small Business Expert, Emily is meticulously focused on helping local business owners succeed and grow. Her expertise lies in customer engagement, reputation management, and all things digital marketing. Through speaking engagements and thought leadership, Emily shares industry insights that entrepreneurs in any business category can leverage for the growth and well-being of their businesses. She is also the host of Behind the Review, a podcast from Yelp and Entrepreneur Media, where each episode features conversations with a business owner and a reviewer about the story and lessons behind their interactions.
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Latest: Page 3
A Culinary Renaissance in Southern California
Viet Nguyen, CEO and executive chef of Kei Concepts, is building a legacy. Although his business encountered several challenges, his loyalty to his personal mission, supportive staff, and hospitality-centered business model is making an impact on his customers, community, and industry.
Expert Advice for Supercharging Your Business's Customer Service Training
Service culture guide Jeff Toister shares his tips on how to provide employees with effective customer service training to impress your customers.
How a Solopreneur Creates Word-of-Mouth Marketing Magic
Trickery owner Aaron Rabkin shares the magic behind his solo business, which has maintained 100% 5-star reviews over six years of operation.
Building a Successful Business on a Foundation of Feedback
Customer feedback, whether glowing or critical, can be a boon for your business. This week, Yelp's Small Business Expert Emily Washcovick is joined by Alok Ahuja, CEO and founder of Trexity, to talk about how he started his business and found success by focusing on one very simple thing: constructive feedback.
Building a Business With Customer Care at The Forefront
Carmen Sturniolo, owner of Ambitious Athletics, started his journey in the fitness industry after a family tragedy made him realize he wanted to channel his energy into creating a business that focused on improving people's health.
A Magician's Tricks of the Trade on Running a Small Business
Hear how the owners of Illusions Bar & Theater created an intimate magic experience ranked #2 in Arts & Entertainment on Yelp and Entrepreneur Media's first ever Top 150 Mom & Pop Shops list.
