John DeVine

John DeVine

Senior Vice President, Global Operations, Yahoo
John DeVine is the Senior Vice President, Global Operations at Yahoo, where he builds and leads high-performance global advertising, account management and customer service operations. He is also the Executive Sponsor of Yahoo’s Veteran Employee Resource Group (ERG).Prior to Yahoo, John was a Partner at consulting firm McKinsey & Co. He served in the US Navy for 8 years after attending the US Naval Academy, where he received a BS in Mechanical Engineering. He also holds a Master’s degree in Nuclear Engineering from University of California, Berkeley and an MBA from the University of Washington
5 Counterintuitive Ways to Transform Your Customer Care Experience
Customer Service

5 Counterintuitive Ways to Transform Your Customer Care Experience

These simple strategies can get your customer care teams on the path to success.