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Entrepreneur Leadership Network Contributor
EVP & GM, Public Sector at TransUnion
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Agencies need to develop and implement risk-mitigation strategies to protect their constituents.
In order to ensure citizens get the help they need, the government needs to follow the example of business and start putting their customer experience first.
By studying shortcomings, we can become stronger, faster and more resilient.
The pandemic has only accelerated the migration online, necessitating more sophisticated identity proofing than ever before.
When done effectively, it can lead to reopening of businesses and increased economic activity.
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