Judith E. Glaser
CEO, Benchmark Communications
Judith E. Glaser's latest book is best-seller "Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results." She is Chief Executive Officer of Benchmark Communications, Inc. and Chairman of WE Institute. Her clients range from IBM and Bank of America to American Express and Target.
Remember: social sharing makes them feel good.
Chances are, you talk at people, not with them.
Understanding how companies can spark introversion can help create conversations that move from protection to innovation.
Use these conversational techniques to become the best version of you this new year.
Understanding how we listen helps us forge stronger connections and solutions.