Judith E. Glaser's latest book is best-seller "Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results." She is Chief Executive Officer of Benchmark Communications, Inc. and Chairman of WE Institute. Her clients range from IBM and Bank of America to American Express and Target.
About Judith E. Glaser
More From Judith E. Glaser
The Future of Work
Science Explains the Millennial Brain
Remember: social sharing makes them feel good.
You've Arrived
This One Habit Holds Top Leaders Back
Chances are, you talk at people, not with them.
Introverts
Introverts at Work: Why You Withdraw and One Way to Cope
Understanding how companies can spark introversion can help create conversations that move from protection to innovation.
Conversational Intelligence
With This Exercise, Talk Your Way to Your Best Self
Use these conversational techniques to become the best version of you this new year.
How To
Leaders: It's Time to Fix the Way You Listen
Understanding how we listen helps us forge stronger connections and solutions.
Connected Entrepreneur
Why You Can't Shake Off That Last Argument
Talks that make us feel horrible linger longer than we think. We explain the science behind this phenomenon and how to get past it.
Connected Entrepreneur
Turns Out You've Been Brainstorming All Wrong
In a creativity rut? These approaches to thinking and problem solving can help you put the brain back into brainstorming.
Innovation Now
Break Out the Office Cake. It Could Change Your Company.
The best leaders understand that work celebrations build trust, engagement and collaboration.
Leadership
Get a Fresh Start: Your Relationship Repair Kit
A single question can help you move from conflict to co-creation.
Growth Strategies
Stop Having the Same Conversation Again and Again
We show you how to break the bad communication habits that drive you (and your staff) crazy.
Growth Strategies
Read This Before Your Next Hard Conversation
Great communication requires courage to say what needs to be said. We outline the strategies for the tough talks you want to avoid.
Growth Strategies
To Boost Innovation, Reboot Your Conversations
Your staffers have great ideas to improve your company that they aren't sharing with you. Tweak how you communicate to ensure the trust and collaboration needed for innovation.
Growth Strategies
Raise Your Conversational IQ
These conversational scenarios will help you have mindful communication that furthers personal and business relationships.
Lifestyle
Identifying Your Conversational Blind Spots
Boost your conversational IQ and speak to influence.