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4 Ways Customers Need to See You Want Their Business
You'll make the sale based on price, quality and whether the buyer feels appreciated.
How to Get Noticed in Today's Crowded Business Environment
Just because the business world is changing doesn't mean you should look to some tried-and-true tactics to stand out.
3 Ways to Retain Loyal Customers By Going Above and Beyond
My son had an amazing experience with a company that helped him restring lacrosse heads for his team. Here's how you too can surprise and delight your customers.
Don't Wait for a Crisis to Put Your 'Crisis PR' Plan in Place
Ever had a bad airline experience? This contributor did, and the three lessons she offers apply to any business.
4 Ways to Show Customers You Are Listening to Them
Asking for ideas and rewarding suggestions are techniques to keep the good karma flowing between you and your loyal clientele.
When Building Your Company's Digital Presence, 'Build It Where They Are'
Instagram, Twitter, LinkedIn: Where do you customers hang out?
Size Doesn't Matter: Internal Marketing Starts With Transparency
Even something as simple as a newsletter communicates to employees, "We're in this together."
Hiring Is 'Marketing,' Too: Treat Applicants Like Your Best Customers
A negative application experience at your company is a story that will get around.
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