Luc Burgelman


Luc is a co-founder and the CEO of NGDATA, a big data analytics and enterprise data management company. Prior to NGDATA, he co-founded Porthus, which delivered cloud-based solutions that IPO’d in 2006 and was acquired by Descartes Systems Group in 2010. 

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The Science Behind Customer Churn

Customer-loyalty and retention is paramount in the online marketplace. Here's how to get the most out of Big Data and keep your customers coming back.

Data & Recovery

3 Big Data Roadblocks and How to Tackle Them

Has your C-suite bought in? That's an essential step.


Get Personal to Close the Customer Experience Gap

With consumers more educated than ever before, marketers need to focus on really getting to know them.


How Jazz Music Prepared Me for Life as a CEO

While we think of executives as rigid, driven and all business and musicians appear to be casual and more free spirited, these two roles have a lot more in common that you think.

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