Entrepreneur, advisor and keynote speaker
Michel Falcon is a hospitality entrepreneur and international keynote speaker based in Toronto, Canada. He uses customer experience and employee engagement strategies to grow his portfolio of restaurants and venues. The strategies he shares are tried, tested and true. To learn more about Michel visit http://www.michelfalcon.com.
3 Things You Should Regularly Tell Your Employees (But Probably Aren't)
Helpful conversations will increase employee engagement.
You Can Collect Customer Data and Deliver a Better Experience Without Violating Privacy
Create customer loyalty with these real-world strategies.