About Omer Khan
Omer Khan is CEO and cofounder of Silicon Valley-based VividTech, a provider of advanced interactive voice response (IVR) technology. He possesses more than 15 years' experience in call center engineering, as well as conversational artificial intelligence (AI). He has consulted for Apple, Barclays, AT&T and blockchain ventures. Khan has taken part in Google and Microsoft accelerator programs, and his views on business and technology have appeared in Forbes and Business Insider.
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If you're committing any of these errors, simmering resentment among your staff may be the result.