Ryan Nichols

Ryan Nichols

Guest Writer
General Manager, Zendesk Talk
Ryan Nichols is the general manager of Zendesk Talk, call center software for more personal and productive phone support conversations. His background includes SAP, Intuit, McKinsey and the Stanford Graduate School of Business.

More From Ryan Nichols

Why Alexa Will Soon Be Handling Customer Support Calls -- and What Businesses Should Do to Prepare
Customer Support

Why Alexa Will Soon Be Handling Customer Support Calls -- and What Businesses Should Do to Prepare

Voice computers will fix what's broken about phone support without losing the most powerful communication tool ever invented -- the human voice.
5 min read
My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

See Latest Videos

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

See Latest Articles

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

See Latest Podcasts

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.