Scott Smith and Jeana Anderson

Scott Smith is vice president of content marketing at Cramer-Krasselt in Chicago, and Jeana Anderson is account supervisor of social media for the agency. Follow them on Twitter@ourmaninchicago and @jeanaanderson.

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Social Media Etiquette: 5 Questions to Ask Before Posting About the News

When a disaster happens or as the anniversary of a catastrophe approaches, it may seem like commenting is the right thing to do. Sometimes, silence is best.

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