About Scott Smith and Jeana Anderson
Scott Smith is vice president of content marketing at Cramer-Krasselt in Chicago, and Jeana Anderson is account supervisor of social media for the agency. Follow them on Twitter@ourmaninchicago and @jeanaanderson.
More From Scott Smith and Jeana Anderson
Marketing
Social Media Etiquette: 5 Questions to Ask Before Posting About the News
When a disaster happens or as the anniversary of a catastrophe approaches, it may seem like commenting is the right thing to do. Sometimes, silence is best.