VP of Worldwide Sales and Service, Digium
The Top 5 Reasons You Need Business Mobility
Interacting with your customers, no matter where you are, is vital to your success.
5 Phone Answering Mistakes That Drive Away Customers
Make sure your automated system is simple and your live attendants are friendly.
The Legal Implications of Expecting Employees to Work After Hours
Hard-charging bosses often email employees in the evening. Employees increasingly wonder why they aren't paid for answering.
The 'Triangles of Success' Are More Than a Good Laugh
HBO's Silicon Valley offers insight into the perennial struggle between sales and engineering, between marketing and manufacturing.