Susan McReynolds

Bio

Susan McReynolds  is retail strategy manager for CenturyLink. In that role, she works with customers, analysts and industry leaders to keep a pulse on the IT trends and challenges facing today’s omnichannel retailers.

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3 Lessons We Can Learn From Watching Amazon Set the Pace of Change

Retail is embroiled in a fierce technology battle. Be aware that one of those lessons is 'Complacency is a killer.'