Susan McReynolds

Susan McReynolds

Guest Writer
Retail Strategy Manager, CenturyLink

About Susan McReynolds

Susan McReynolds  is retail strategy manager for CenturyLink. In that role, she works with customers, analysts and industry leaders to keep a pulse on the IT trends and challenges facing today’s omnichannel retailers.

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Retail Businesses

3 Lessons We Can Learn From Watching Amazon Set the Pace of Change

Retail is embroiled in a fierce technology battle. Be aware that one of those lessons is 'Complacency is a killer.'