Get All Access for $5/mo

An Ex-Employee Is Behind the Cash App Breach Impacting Over 8 Million Users. Here's Everything We Know So Far. According to the company's SEC filing, the former employee downloaded reports containing U.S. customer data on December 10.

By Amanda Breen Edited by Jessica Thomas

Block Inc. confirmed Monday that a security breach initiated by a former employee several months ago has potentially impacted 8.2 million users of Cash App, the mobile-payment service that facilitates the transfer of funds, and, more recently, the purchase of stocks and Bitcoin. According to the company's SEC filing, the ex-employee downloaded reports containing U.S. customer data on December 10.

The filing also reveals that only customers who used the app's stock-related features were affected by the breach. The reports in question included customers' full names and brokerage account numbers, and in some cases, also included brokerage portfolio value, brokerage portfolio holdings and/or stock trading activity. They didn't include usernames or passwords, Social Security numbers, dates of birth, payment-card information, addresses, bank-account information or any other personally identifiable information.

Related: The How-To: Protect Your Business From a Data Breach

At one point, the ex-employee "had regular access to these reports as part of their past job responsibilities," the filing states, but their employment had already come to an end when the download occurred. Block declined to answer TechCrunch's questions as to why a former employee was still able to access the reports, and for what length of time they continued to have access following their employment's end.

"At Cash App we value customer trust and are committed to the security of customers' information," Cash App spokesperson Danika Owsley told TechCrunch in a statement. "Upon discovery, we took steps to remediate this issue and launched an investigation with the help of a leading forensics firm. We know how these reports were accessed, and we have notified law enforcement. In addition, we continue to review and strengthen administrative and technical safeguards to protect information."

Block's investigation of the incident is ongoing.

Related: 8 Ways a Data Breach Could Take Out Your Company Tomorrow

Block, formerly known as Square, is also behind numerous other enterprises, including music-streaming service Tidal and Bitcoin company Spiral.

Block, Inc. was down more than 7% as of 10:12 a.m. ET.

Amanda Breen

Entrepreneur Staff

Senior Features Writer

Amanda Breen is a senior features writer at Entrepreneur.com. She is a graduate of Barnard College and received an MFA in writing at Columbia University, where she was a news fellow for the School of the Arts.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Growing a Business

How to Build, Grow and Make Money With Ecommerce

To grow your online business, you need to develop a strategy and invest your time wisely. These actionable tips can attract customers and increase online revenue.

Side Hustle

'Hustling Every Day': These Friends Started a Side Hustle With $2,500 Each — It 'Snowballed' to Over $500,000 and Became a Multimillion-Dollar Brand

Paris Emily Nicholson and Saskia Teje Jenkins had a 2020 brainstorm session that led to a lucrative business.

Living

70% of Small Business Owners Experience Monthly Burnout. Follow These 3 Rules to Avoid the Same Fate.

Here are three guidelines to help entrepreneurs achieve balance, growth and success in both their professional and personal endeavors.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.